Privacy Policy
Last updated: January 21, 2026
1. Information We Collect
AVMLens collects information you provide directly to us, such as:
- Account information: Email address, password (encrypted), and name when you create an account.
- Property addresses: Addresses you submit for valuation lookups.
- Payment information: Processed securely through Helcim. We do not store full credit card numbers.
- Usage data: Information about how you interact with our service, including lookup history.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our property valuation services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
3. Data Sources
AVMLens aggregates property valuation data from multiple third-party Automated Valuation Models (AVMs) and public data sources. We do not share your personal information with these data providers. Property addresses submitted are used solely to retrieve valuation estimates.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information:
- With service providers who assist in operating our platform (payment processing, hosting)
- If required by law or to protect our rights
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit (TLS) and at rest.
6. Data Retention
We retain your account information for as long as your account is active. Lookup history is retained for 12 months to support cached lookups and historical analysis. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to processing of your personal information
- Request portability of your data
- Withdraw consent at any time (where processing is based on consent)
8. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking or advertising cookies. Your token authentication is stored in your browser's local storage.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: